Cookie & Tracking Policy

1. Scope

This policy explains how Symbiote Fitness Ltd uses cookies and similar browser storage on its websites and applications. It should be read with our Privacy Policy.

2. What these technologies are

Cookies are small text files stored by a browser. Similar technologies include local storage, session storage, service-worker caches, and device identifiers. They can remember a session, preferences, or security state.

3. What we use at initial launch

At initial launch we use only technologies needed to provide and secure the service, including:

• Authentication and session storage, used to keep you signed in, refresh valid sessions, and sign you out safely.
• Security and routing state, used for tenant selection, request integrity, abuse prevention, and reliable navigation.
• Preference storage, used to remember settings such as theme, units, and collapsed navigation.
• Service-worker and notification state, used only when you enable supported app or push features.

These technologies are necessary for the service you request and cannot all be disabled through a consent control. You can clear them in your browser, but parts of the service may stop working or sign you out.

4. Analytics, advertising, and session replay

We do not enable third-party advertising cookies, cross-site behavioural advertising, analytics cookies, or session replay at initial launch. Sentry error and performance diagnostics are not enabled for initial launch. Session replay is disabled. We use AWS for operational logging and monitoring. If error monitoring is changed to introduce non-essential tracking, we will assess consent requirements and update this policy before enabling that change.

5. Consent

Because initial launch uses only strictly necessary technologies, a non-essential cookie banner is not shown. If we introduce analytics, advertising, or another non-essential technology, we will obtain consent before setting it where required and provide a way to change that choice.

6. Browser controls and Do Not Track

Browser controls can block or delete cookies and site data. There is no universally accepted Do Not Track standard; we do not use initial-launch data for cross-site advertising.

7. Changes and contact

We will update this policy when our technologies change. Questions can be sent to support@symbiotefitness.com.